How to Order an Art x Platinum Design for The Platinum Card® from American Express

How to Order New Amex Platinum Designs

In January 2022, American Express introduced two new card designs for The Platinum Card® from American Express, created in collaboration with celebrated contemporary artists Julie Mehretu and Kehinde Wiley. These limited-edition options were developed as part of the company’s ongoing effort to offer cardmembers the ability to personalize their card design while retaining the same benefits and features of the classic Platinum Card.

If you're an eligible Platinum Card Member, you may be able to request one of these designs through your online account or by contacting American Express directly.

What are the Art x Platinum Designs?

The Art x Platinum series includes two alternative card designs featuring artwork by Julie Mehretu and Kehinde Wiley. Both artists are internationally recognized and share a history with The Studio Museum in Harlem, where they participated in the Artist-in-Residence program. This collaboration was launched during Art Basel Miami Beach in December 2021, further highlighting American Express’s long-standing support of the arts.

In conjunction with the launch, American Express announced a $1 million contribution to The Studio Museum in Harlem to support programs that amplify artists of African descent.

While the card designs are visually distinct, all versions of The Platinum Card® from American Express come with the same benefits, including:

• Up to $200 in annual Hotel Credit on prepaid bookings through Fine Hotels + Resorts® or The Hotel Collection via American Express Travel (requires a minimum two-night stay for The Hotel Collection; terms apply)
• Up to $240 in annual Digital Entertainment Credit (up to $20/month on eligible purchases; enrollment required)

Terms apply to American Express benefits and offers. Enrollment may be required for select American Express benefits and offers. Visit americanexpress.com to learn more. Rates and fees.

The Platinum Design Artists: Julie Mehretu and Kehinde Wiley

Mehretu and Wiley both took part in The Studio Museum in Harlem's acclaimed Artist-in-Residence program in the early 2000s.

• Julie Mehretu is known for her large-scale abstract works that incorporate mapping, architecture, and layered visual storytelling.
• Kehinde Wiley is a portrait artist recognized for his botanical motifs and for painting the official portrait of President Barack Obama. He previously collaborated with American Express on a card design for the Centurion® Card in 2021.

3 Easy Steps To Order New Amex Platinum Designs

Starting January 20, 2022, Platinum cardholders can now request the new Platinum designs by contacting Amex’s customer support–either through call or chat with no service fee. Alternatively, if you already have an Amex account, you can request them by following these three easy steps.

1. Log in to your account with American Express.
2. Navigate to the “Account Services.” Then select, “Replace a Card.”
3. You’ll be asked to choose the card you wish to replace as well as the reason for the replacement. From here, simply select the “I want to change my Card’s design” option. Then, click on “Continue.”

Overall Thoughts

While the marketing for these new art designs on the Platinum cards seems smart (as it can spark a lot of conversation), the Platinum card’s benefits aren’t really that competitive when it comes to everyday spending. 

What’s more, having a physically attractive card isn’t actually relevant these days since everything is pretty much online.

Check out this video to learn more about my thoughts on these new American Express Platinum designs.

Frequently Asked Questions About Art x Platinum Designs

Who is eligible to request an Art x Platinum design?

Primary and Additional Card Members of The Platinum Card® from American Express are eligible to request one of the Art x Platinum designs. These card designs are also available to cardholders of other Platinum-branded products:

• The Platinum Card® from American Express for Morgan Stanley
• The Platinum Card® from American Express for Charles Schwab
• The Platinum Card® from American Express for Goldman Sachs

The following cards are not eligible for Art x Platinum designs:

• The Business Platinum Card® from American Express

Eligibility is subject to change. Card Members should check with American Express directly for the most current design availability.

Are the Art x Platinum designs available for a limited time?

As of now, American Express has not published an end date for the availability of the Art x Platinum card designs. While there is no confirmed timeline, design options may be subject to change or removal at American Express's discretion.

Can I keep the classic Platinum Card® design?

Yes. If you prefer the original design of The Platinum Card® from American Express, you may continue to use it. Card Members are not required to select an alternate design.

Can I switch to an Art x Platinum design later?

Yes. Card Members can request a new card with an Art x Platinum design at any time, subject to availability. If you initially choose the classic design, you can later request a card with a different design by following the replacement card process in your American Express online account.

Can I have both a classic Platinum Card® and an Art x Platinum design at the same time?

No. Only one active version of The Platinum Card® from American Express is permitted per Card Member. When you activate a new card—whether classic or Art x Platinum—it will replace your previously issued card.

Do the Art x Platinum designs include different benefits?

No. All current designs of The Platinum Card® from American Express—including the classic, Julie Mehretu, and Kehinde Wiley editions—include the same benefits and features. Your choice of card design is purely visual and does not affect the rewards, benefits, or services associated with your account.