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17 Best & Worst Ways to Use Your Amex Points in 2022

American Express Membership Rewards points are some of the best rewards you can earn because they're flexible - you can use them for travel, gift cards, or statement credits, among other things.

Amex cards that earn Membership Rewards include:

  • The Platinum Card® from American Express
  • The Business Platinum Card® from American Express
  • The American Express® Gold Card
  • American Express® Business Gold Card
  • American Express® Green Card 
  •  Business Green Rewards Card from American Express
  • The Blue Business® Plus Credit Card from American Express

Each card offers a unique set of bonuses and benefits depending on how you spend and travel.

While Amex's rewards program has a lot of flexibility, that doesn't mean all redemption options get the same cents per point value.

This post will cover some of the best and worst ways to use your Amex points. The data points here are calculated from the American Express Rewards calculator: http://global.americanexpress.com/rewards/calculator 

The Worst Ways to Redeem Your Amex Membership Rewards

Let's start with the worst ways to use your Amex points.

1. Shop With Points

Amex has a shopping portal with many products you can buy with Membership Rewards points. While this is a versatile way to use your points, it doesn't have a high redemption value.

For 10,000 points, you'll only get a value of 0.5 CPP— which is not the best value for Amex points.

If you're set on using points for merchandise, you might be better off buying a gift card or going through a shopping partner like Amazon.

2. Transferring Points to Partners

Amex has a ton of airline transfer partners that you can transfer your points straight to. 

Most partners offer a 1-to-1 transfer rate, so if you transfer 1,000 points to them, they will give you 1,000 points back. Sometimes, American Express runs promotions for transfer partners where you can get a better rate.

One thing to keep in mind here is the Excise Tax Offset Fee.

In most cases, American Express charges an excise fee of 0.06 cents per point (capped at $99 for any single transfer) when you transfer points to U.S. airlines with a card such as The Platinum Card®. 

American Express's U.S. airline partners that charge an excise fee include:

  • Delta
  • JetBlue
  • Hawaiian

On a 100,000-point transfer, that fee equates to $60. In addition to these charges, the airline may also charge taxes and fees.

However, not all partners charge this fee. Some of the airline programs where you can transfer Membership Rewards points without paying any fees include:

  • Are Lingus Aeroclub
  • Aeromexico Club Premier
  • Air Canada Aeroplan
  • Air France / KLM Flying Blue
  • ANA Mileage Club
  • Cathay Pacific Asia Miles
  • Avianca LifeMiles
  • British Airways Executive Club
  • Emirates Skywards
  • Etihad Guest Miles
  • Iberia Plus Miles
  • Qantas Frequent Flyer
  • Singapore KrisFlyer Miles
  • Virgin Atlantic Flying Club

Since these are points from airlines outside the United States, American Express won't charge you the Excise Tax Offset fee to transfer points into these programs, although you need to evaluate their value (Note: some of them are hard to redeem points from). Transferring points to their hotel partners will also be free of charge.

Unfortunately, the only way to transfer points to your Delta SkyMiles account is through AMEX, so be prepared to pay the fee to utilize them.

To get the best redemption rates, you need to do a lot of research before you transfer your points.

3. Redeeming for Statement Credit

If you don't want to pay your card bill, you can redeem your points for statement credits, effectively wiping out any purchases you made with the card. While this option is handy, it also isn't recommended.

However, if you're in a pinch, this can help.

It's best used as a last resort if you need some last-minute funds to cover your balance. But each point will only be worth 0.6 CPP. So the low value makes it not a great option.

We'll talk about other setups later in this post if you're after cash.

4. Donate Your Points to Charity

With JustGiving, you can donate your points to over 1.5 million charities. Unless you can redeem your points for travel, you'll likely get no more than 0.7 cents per point from this redemption option.

The points aren't the greatest value for your money, but if you don't need your points, this is a decent option.

Beware of the value change, though. Depending on the organization, the value of your points may vary, so pay attention.

Doing the math can help you make a bigger impact.

5. Booking Travel via AmexTravel.com

With American Express Travel, you can book all kinds of travel, including hotels, vacation packages, and cruises.

If you book travel through the American Express Travel portal (excluding airfare), you will only earn 0.7 CPP. In addition, considering other companies will give you 1 CPP, booking your travel using the Amex Travel portal may not be the best way to spend your Amex points.

Keep in mind that using the Amex Travel Portal is NOT the same as using a transfer partner.

6. Merchandise

Similar to option 1, you can use your points to spend with certain merchants.

The cents per point come out to 0.7 mostly, except for NYC Taxis and Ticketmaster.com. Those have different point-to-cent ratios, so check the redemption rate before redeeming, as redemption rates may vary from retailer to retailer.

You also need to be careful because some platforms like Amazon can automatically fill in that you're using M.R. points when you check out.

If you want to use your points for shopping, there are probably better options in this list.

7. Redeem for Business Checking

This option is new for 2022.

If you have a business checking account with Amex, you can redeem your points for cash. You'll get 0.8 CPP, so 10,000 points would come out to $800. These points are considered rebates instead of income, so you're not taxed on them. 

So if you have a lot of points, cashing out your business checking account through your Business Platinum might be a better option. (More about this below)

8. Gift Cards

Gift cards come in different types, and your redemption value varies. Then again, there are many 1 CPP options with less variance, which is not too bad.

It may not be the best redemption method for your Amex points because it has additional hoops to jump through.

The Best Amex Membership Rewards Redemption Methods

9. Upgrade Your Seat

With Upgrade with Points, you can bid on seat upgrades at over 20 participating airlines using your Membership Rewards points. This is a convenient option if you are worried about cramped seats on long flights. 

It might make more sense to upgrade your seat with the actual card and earn more points because there are higher-value options to redeem your points. However, membership rewards here are worth at least 1 CPP depending on how you use them.

If you value your seat on the plane, you might like this option.

10. Book Flights Via Amex Portal and Hotels Via Amex FHR

This is a great option for the avid traveler.

Compared to other companies, you can get a decent rate on your points. You can expect to redeem 1 CPP with flights and hotels if you book it through the Amex Portal.

But if you have the Chase Sapphire Reserve, you could get 1.5 CPP when you book through their own portal.

With this option, you can get an elevated value for your points, whether it is flights, and pay yourself back.

11. Business Checking Account with Business Platinum

This is a better option than the 7th option mentioned above. 

Instead of $800 per 100,000 points, you can get a better rate of 1 CPP. That comes out to $1,000 per 100,000 points. You must have the Amex Business Platinum card, though.

If you run a large business, that might be enough to offset the annual fee, but you still need to do the math.

12. Morgan Stanley Cash Out

If you own a Morgan Stanley brokerage account, this might be useful.

It's similar to a business checking account using your business platinum but on a more personal card side.

If you own the Platinum Card from American Express Morgan Stanley edition, you can cash out your points to your brokerage account at 1 CPP.

The points can be cashed out anywhere once they reach your brokerage account. 

Though, you might want to consider these things first before you use this option:

  1. To get the Morgan Stanley Platinum Card, you need to be approved.
  2. You must have a Morgan Stanley brokerage account to apply for this card. Among the easiest ones to go for is Morgan Stanley Access Investing, which only requires $5,000 to open and charges 0.35% per year on investments.
  3. The Morgan Stanley Platinum Card has an annual fee of $695.

I made a blog post about this before and how to waive the annual fee. You can learn more about it here: https://www.asksebby.com/guides/waive-amex-platinum-annual-fee 

13. Charles Schwab Cash Out

You can transfer M.R. points at 1.1 CPP to your brokerage account with the Platinum Card from American Express Charles Schwab. So if you're looking to redeem for cash, this might be the best option. 

However, as with any other Amex Platinum cards, there are a few things you need to consider:

  • Again, you need to be approved to qualify for the Schwab Platinum Card.
  • A Schwab brokerage account (either your own or a trust you oversee) or an IRA at Schwab (not managed by an independent investment advisor) is required to apply for the card. The eligibility rules can change at any time.
  • Amex reserves the right to cancel your American Express Platinum Card® for Schwab if you do not maintain a Schwab account.
  • Currently, the Schwab Platinum Card annual fee is $695.

14. Using Amex Business Gold Card's Rebate Feature

If you have a Business Gold, you can get a 25% rebate when you book an eligible flight.

So, if you use 100,000 points to cover a $1,000 flight, you'll get 25,000 points back. That means you used only 75,000 points for a $1,000 purchase, which works out to a rate of 1.33 CPP.

The maximum rebate is 250,000 points, so you wouldn't want to redeem more than 1 million.

15. Using Amex Business Platinum Card's Rebate Feature

Platinum Business cardholders can redeem M.R. points for travel and get a 35% rebate when they use their card for either first class or business class travel or flights with the airline of their choice (via the travel incidental credit).

That means if you spend 100,000 points for a $1,000 flight, you'll get 35,000 points back. Considering the 35% points rebate, the effective value is 1.54 CPP.

This is your best bet if you're looking for a simple travel redemption. The maximum rebate here is 1 million points per year, so you wouldn't want to redeem more than 2.85 million.

16. Using Amex Business Centurion Card's Rebate Feature

This is the same for the two previous options, but even better!

You can redeem your points with Business Centurion for a 50% rebate. As you know, spending 100,000 points for a $1,000 flight would get you 50,000 points back. 

With the rebate, you can effectively get 2 CPP, the highest rate we've discussed.

On top of that, there is no maximum rebate. However, the personal Centurion card does not offer flight rebates.

17. Transferring Points to Amex's Airline or Hotel Partners

Finally, you can transfer your points to American Express airline and hotel partners.

The rate here can be up to 10 CPP, but it can generally fluctuate or come out to about 2 or 3 CPP when you get through all the transferring. There are a lot of nuances to this one. 

But for avid travelers, this might be a decent option for you.

Overall Thoughts

American Express points can be redeemed in many ways, so it's important to know which one gives you the most value.

While you can use them for merchandise or shopping with Amazon, they don't provide good value.

Most people will get the best value from their points by transferring them to airline or hotel partners or using your Amex business card.

Ultimately, it all depends on what kind of travel you're looking for and how much work you're willing to put in. Spend some time comparing the cash cost via Amex Travel to the points cost if you transfer to a partner to see which one will save you the most money.

YouTube Video

Watch this video to find out how to get the most out of your Amex points:


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How to Use Chase Pay Yourself Back Feature: Step-by-Step Guide

Starting May 31, 2020, Chase added a new temporary benefit for Chase Sapphire Preferred® Card  and Chase Sapphire Reserve® members to “Pay Yourself Back.”

Note: The “Pay Yourself Back” feature is not available to the no annual fee Chase Sapphire card.

How Pay Yourself Back Works

The Pay Yourself Back Program lets Chase Sapphire Preferred and Sapphire Reserve cardholders redeem Ultimate Rewards to offset select category purchases at a favorable rate.

  • Chase Sapphire Preferred: 1.25 cents per point
  • Chase Sapphire Reserve: 1.50 cents per point

Pay Yourself Back Categories:

  • Restaurants
  • Grocery stores (including take out and eligible delivery services)
  • Home improvement stores
  • Select charitable organizations
  • The following charitable organizations are currently eligible for Pay Yourself Back: American Red Cross, Equal Justice Initiative, Feeding America, Habitat for Humanity, International Medical Corporation, Leadership Conference Education Fund, NAACP Legal Defense and Education Fund, National Urban League, Thurgood Marshall College Fund, United  Negro College Fund, United Way, and World Central Kitchen.

The current promotion is valid through September 30, 2020, but it’s possible that it may be extended due to uncertain times.

[ March 30 Update ] Pay Yourself Back is extended until Sept 30, 2021.

How to Use Pay Yourself Back: Step-by-Step Guide

1. Log in to your online Chase account

Sign into your online Chase account and navigate to the Ultimate Rewards tab located on the bottom of the left column.

2. Select your Chase Sapphire Preferred or Sapphire Reserve card

Select the card you’d like to access. If you have multiple Ultimate Reward earning cards, you can choose to pool points to the Sapphire card to redeem.

In our example, we choose the Chase Sapphire Reserve.

3. Select the “Pay Yourself Back” menu option located in the left menu column

Navigate to the left hand column and select the “Pay Yourself Back” menu item. Clicking the main promotional banner also works, as seen in the screenshot below.

4. Pay Yourself Back

The current categories for pay yourself back are: restaurant and grocery stores (including take out and eligible delivery services), home improvement stores, and select charitable organizations.

5. Choose the purchases to Pay Yourself Back

After each purChase posts, you have 90 days to pay yourself back. Check the respective box to select the purChase.

6. Set your amount

Enter the dollar amount you’d like to receive as a statement credit by using some or all of your available Ultimate Rewards points. The Chase Sapphire Preferred redemption rate is 1.25 cents per point, and the Sapphire Reserve is 1.50 cents per point.

After setting the cash value, click “Confirm & Submit” to redeem!

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Best Chase Ultimate Rewards Transfer Partners

One of the main benefits of Chase Ultimate Rewards points is that you can transfer them out to partners if you have the Chase Sapphire Preferred, Chase Sapphire Reserve, or the Chase Ink Preferred.

You can view credit card offers by going to the "Credit Card Offers" tab. Find offers for the respective cards in "Travel Rewards Credit Cards" and "Business Credit Cards." You don't have to use our links, but we're grateful when you do. Thank you for supporting AskSebby!

Chase Ultimate Rewards transfer at a rate of 1:1. On average, you can get up to two cents per point when you use transfer partners.

If you're looking for the most value possible, then airline partners are the way to go for first class redemption. This also works well for last minute flights.

VIA CHASE ULTIMATE REWARDS PORTAL

The way I redeem points for "best value" is hotels because everyone in your travel group can benefit.

For example, if I transfer my Ultimate Rewards points to United:

  • United Polaris (US to Asia) is 70k one-way, per person
  • 70k Chase points => 70k United points

On the other hand, if I transferred my Ultimate Rewards points to Hyatt:

  • Hyatt Category 7 (top tier) is 30k, per night.
  • 30k Chase points => 30k Hyatt points.

For the cost of a round trip United Polaris flight to Asia, I can get four nights at a top tier Hyatt property.

Examples:

  • Park Hyatt: NYC, Paris-Vendome, Tokyo, Sydney
  • Hyatt Residence: Maui, Big Sur, Lake Tahoe, Aspen

IHG is not an ideal transfer partner because of the cost of the points, and you typically need more points for a redemption.

In my experience, Hyatt has the best redemption value for transfer partners. The Category 1 Hyatt properties start at 5,000 Hyatt points.

Category 1 = 5,000 Hyatt points / 5,000 Chase UR points

  • $100 a night / 5k points = 2 cents per point
  • $200 a night / 5k points = 4 CPP

Check out the video below for more redemption ideas.

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First 5 Credit Cards Strategy for Travel
Travel

Building a strong foundation of credit cards is essential for a healthy credit score. In this post, we’ll walk through the first 5 credit cards to consider if you’re starting out in your credit journey.

A few guidelines:

  1. Chase 5/24 - Chase has an unwritten rule where you’ll automatically get denied for a credit card if you have more than 5 credit cards from ANY credit issuers in the past 24 months. This only applies to credit cards. Personal loans, car loans, etc. do not count towards the Chase 5/24 rule.
  2. Chase typically likes to see 12 months of non-authorized user credit history before they approve you for a card. Your mileage may vary based on your banking relationship and income level.
  3. Why are we focused on Chase cards? Due to the restrictive Chase 5/24 rule, it mathematically makes sense to get Chase cards first, then move on to other credit issuers. Each Chase slot is easily worth $500-$1,000 in travel. More details here: https://www.asksebby.com/blog/how-much-are-Chase-credit-cards-worth

Credit Card #1: Any student or secured card

Since Chase typically likes to see at least 12 months of personal credit history, your first credit card should be a student credit card (if you qualify), a starter card, or a secured card.

I strongly recommend picking a card that does not have an annual fee since you should plan on keeping the card long-term. This card is the foundation of your credit card history, and the last thing you want to do is cancel your oldest card due to the annual fee.

Capital One, Bank of America, and Citi have good beginner card options.

Credit Card #2: Chase Freedom Unlimited® or Chase Freedom Flex℠

After holding credit card #1 for at least 12 months, I recommend going for a Chase Freedom Flex or Chase Freedom Unlimited to start building a credit relationship with Chase.

I’ve seen people get approved for a Chase card with less than 12 months of credit history, but they usually have a higher income ($80k+) or other credit mixes.

Chase starter cards:

  • Chase Freedom Flex - earn 5% on select rotating categories each quarter you activate, up to $1,500 in combined purchases each quarter.
  • Chase Freedom Unlimited - earn a flat rate of 1.5% on everything.

If you have a lot of miscellaneous expenses like home improvement, taxes, or tuition, I recommend going for the Freedom Unlimited.

You can product change between the Chase Freedom Flex and the Freedom Unlimited.


Credit Card #3: Chase Sapphire Preferred® Card or Chase Sapphire Reserve®

Depending on what your income is and if you have plans to travel, I recommend going for either the Chase Sapphire Preferred or the Sapphire Reserve.

Wait at least 3 months of having the Freedom card before applying. If you apply sooner, it could raise flags due to the velocity of card applications.

The following rules apply to the Sapphire cards:

  • You can only hold one Sapphire card at a time (unless you’re grandfathered in)
  • You can only receive one Sapphire bonus (regardless if Reserve or Preferred) once every 4 years

Since the Chase Sapphire Reserve is a Visa Infinite card, you need to have the ability to get approved for a minimum of $10,000 credit line. I recommend having an income of at least $35,000+ to increase your chances of approval.

If you don’t have plans to travel in the near future or you value Chase travel partners, I suggest going for the Chase Sapphire Preferred. The Sapphire Preferred has a higher intro bonus of 100,000 points, and a lower annual fee.

Worst case, you can cash out the 100,000 points for a net $905. After a year, you can product change the Sapphire Preferred to a Sapphire Reserve.

Bonus: Add Chase Ink Cards

Chase business cards do not count towards Chase 5/24, but they’re affected by it. You must be at 4/24 or under to get approved for a Chase business credit card.

If you qualify for business credit cards, I recommend adding them here.

You can qualify for a business credit card if you generate any type of income outside of your full-time job. Examples would be tutoring, rental income, selling online, or babysitting. Depending on the state you live in, you could qualify as a sole proprietor.

Credit Card #4 and #5: Any remaining Chase credit cards you want

Chased on your travel goals, I recommend filling in slots #4 and #5 with the remaining Chase credit cards that are on your list.

A strong hotel keeper card that I’ve kept long term is the The World of Hyatt Credit Card since redemption nights start at 5,000. You also get a free night certificate each card anniversary.

A few other cards worth considering:

Pick the cards based on your airline or hotel preferences.

Alternatives to Chase Credit Cards

If you are not a fan of Chase or you’re not eligible for Chase credit cards, I recommend going for Capital One first since they’re inquiry sensitive.

Capital One® Venture® Rewards Credit Card

  • Annual fee: $95
  • 12+ Airline transfer partners
  • Up to $100 application fee credit for Global Entry or TSA Pre✓®  
  • No foreign transaction fees

Barclays

Barclays has a soft 6/24 rule that is not always enforced. If you open more than 6 credit cards in the past 24 months from any credit issuer, then you’re likely to get denied.

Barclays credit cards worth considering:

  • Barclays Aviator cards
  • Barclays JetBlue Plus

Although some of the Barclays cards have no annual fee products in the same family tree, some people have had trouble requesting a downgrade. I recommend building a strong foundation of cards first before moving on to Barclays.

America Express

American Express is not sensitive to velocity or inquiries, so I would save Amex cards as the last cards you get.

Important note: I do not recommend getting an Amex card with an annual fee as your first credit card. If the Amex card does not have a no annual fee downgrade path, and you choose to cancel in the future, you lose the credit history.

Bank of America

For people with a lot of assets with Bank of America, I suggest checking out our post on the Bank of America Duo to maximize your points: https://www.asksebby.com/blog/bank-of-america-duo-credit-cards-for-high-net-worth-individuals

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Amexs Adds Cell Phone Protection to Select Cards
American Express

Beginning on April 1, 2021, American Express is adding cell phone protection on select premium cards. This is a big deal because it was a weakness in the American Express core setup compared to other issuers like Chase and Citi.

Which Amex Cards have Cell Phone Protection?

The following cards have the cell phone protection benefit:

  • The Platinum Card® from American Express
  • The American Express Platinum Card for Schwab
  • The Platinum Card from American Express for Goldman Sachs
  • The Platinum Card from American Express for Morgan Stanley
  • The Business Platinum Card® from American Express
  • Delta SkyMiles® Platinum American Express Card
  • Delta SkyMiles® Reserve American Express Card
  • Delta SkyMiles® Platinum Business American Express Card
  • Delta SkyMiles® Reserve Business American Express Card
  • The Business Platinum Card® from American Express
  • Centurion Card from American Express
  • Business Centurion Card from American Express

What does Amex Cell Phone Protection Cover?

Amex cell phone protection covers theft and damage of your cell phone.

The maximum liability is $800, per claim, per Eligible Card Account. Each claim is subject to a $50 deductible. Coverage is limited to two (2) claims per Eligible Card Account per 12 month period.

Many of the blogs that received the press release mention that screen damage is covered, but I don't see that mentioned in the terms. Cosmetic damage is NOT covered if it doesn't impact the phone’s ability to make or receive phone calls. However, if there is significant damage to the screen and the phone is not functional, it would be covered.

What does Amex Cell Phone Protection NOT Cover?

According to the benefit terms and conditions, the following items are not covered:

  • Accessories other than the standard battery and standard antenna provided by the manufacturer;
  • Cell phones purchased for resale or for professional or commercial use. Exclusion applies for Consumer card accounts only;
  • Lost or Mysterious Disappearance;
  • Cell phones under the care and control of a common carrier, including, but not limited to, the U.S. Postal Service, airplanes or delivery service;
  • Cell phones which have been rented, leased, borrowed, or Cellular Wireless Telephones that are received as part of a pre-paid plan;
  • Cosmetic damage (i.e.superficial abrasions or scuffs) to the Eligible Cellular Wireless Telephone or damage that does not impact the Eligible Cellular Wireless Telephone’s ability to make or receive phone calls;
  • Damage or theft resulting from abuse, intentional acts, fraud, hostilities of any kind (including, but not limited to, war, invasion, rebellion or insurrection), confiscation by the authorities, risks of contraband, illegal activities, normal wear and tear, flood, earthquake, radioactive contamination, or damage from inherent product defects or vermin;
  • Damage or theft resulting from misdelivery or voluntary parting from the Eligible Cellular Wireless Telephone;
  • Replacement Eligible Cellular Wireless Telephone(s) purchased from anyone other than a cellular service provider’s retail or internet store that can initiate activation with the cellular service provider;
  • Taxes, delivery or transportation charges or any fees associated with the service provided;
  • Losses covered under warranty issued by a manufacturer, distributor, or seller

How does Amex Cell Phone Protection Work?

  1. The phone needs to be listed on your phone bill
  2. You need to pay the prior month's phone bill with the eligible cards, and ideally, future bills

The idea is that you can't just swap this in when your phone breaks. If you don't pay subsequent bills, you will lose coverage.

How to file a claim

To file a claim, you’ll need to contact the benefits administrator within 90 days of the loss or as soon as reasonably possible. Once the claim process is initiated, you’ll have 120 days to submit all necessary paperwork; otherwise, the claim may not be honored.

You’ll need the following documents:

  • Your eligible American Express card account statement reflecting that you paid the eligible cellular wireless telephone bill for the month preceding the date the phone was stolen or suffered damage
  • A copy of your cell phone bill
  • A copy of the original cell phone bill purchase receipt or other sufficient proof of the cell phone model currently linked to your cell phone account
  • A copy of the insurance claim to the eligible person’s homeowner’s, renter’s or personal auto insurance or any applicable cell phone insurance, in the event that the claim amount is less than the deductible
  • For claims due to damage, you need repair estimates and photos of the damage  
  • For claims due to theft, you need a copy of a police report within 48 hours of the theft

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Pay Over Time: Amex Platinum, Gold, and Green Credit Cards
American Express

What is Pay Over Time?

Pay Over Time was always a feature for American Express charge cards. Cardholders can choose to pay their statements in full or carry a balance on eligible charges, up to their Pay Over Time Limit.

However, it was recently brought to my attention that some of my cards were auto-enrolled in Pay Over Time, which makes them act like credit cards.

Cards auto-enrolled in Pay Over Time:

  • American Express® Gold Card
  • American Express® Green Card
  • The Platinum Card® from American Express
  • American Express® Business Gold Card

You can check your Pay Over Time status by logging into your Amex account -> Account Services -> Pay Charges Over Time. All of my cards had a default Pay Over Time limit of $10,000.

An important note is that although there is a Pay Over Time Limit, it’s not the same as a credit limit. While the cards technically don’t have a credit limit, if your Pay Over Time Limit is $10,000, you can carry a balance of up to $10,000 and pay the remainder in full.  

Important note: Although Pay Over Time is an option, I recommend avoiding it since paying interest usually negates any points value. Always pay off the credit card balance in full, and don’t get a credit card if it tempts you to spend more than you normally would.

Pay Over Time 10,000 MR Bonus

The negative impact of being auto-enrolled in Pay Over Time is that cardholders are no longer eligible for the 10,000 MR bonus. In the past, Amex sent out targeted offers to enroll in the optional feature. My guess is that the bonus no longer exists.

I had my fair share of enrollment bonuses since I have multiple Amex Platinum and Gold cards.

Why Would Amex Shift to Credit Cards from Charge Cards?

The elephant in the room is why American Express would change their charge cards to credit cards. To answer this question, let’s dive into their Q4 2019 financial statements.

Since Amex is a publicly traded company, its earnings report is publicly available: https://ir.americanexpress.com/Cache/IRCache/1ef02650-2d57-1ac2-cedb-51e6bc3ad90a.PDF?O=PDF&T=&Y=&D=&FID=1ef02650-2d57-1ac2-cedb-51e6bc3ad90a&iid=102700

Charge Card Write-Offs

If you flip over to page 8 in the earnings report, you can see that the charge net write-off rates jump from 1.4% to 1.9% within 12 months. However, it looks like the 30+ days past due percentage has little change.

PAGE 8 VIA HTTPS://IR.AMERICANEXPRESS.COM/CACHE/IRCACHE/1EF02650-2D57-1AC2-CEDB-51E6BC3AD90A.PDF?O=PDF&T=&Y=&D=&FID=1EF02650-2D57-1AC2-CEDB-51E6BC3AD90A&IID=102700

My guess is that since the charge net write-off rates have increased, Amex would rather collect interest on outstanding balances instead of writing them off.

By auto-enrolling cardholders in the Pay Over Time program, Amex can earn more interest income instead of chasing after delinquent accounts.

Provisions for losses is money set aside for write-offs. Total provisions for losses jumped from $809 million in Q1 2019 to $1.024 billion in Q4 2019.

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It’s no secret that American Express makes a large percentage of their revenue via swipe fees, which increased by 6% in Q4 2019. Other notable increases are net card fees (annual fees) and net interest income.

My prediction is that more people were getting the cards due to good marketing, and they ended up paying interest as opposed to paying the card off in full each month.

By auto-enrolling cardholders in Pay Over Time, Amex is cutting back on potential write-offs and making money on the interest. Only time will tell if their strategy is more profitable.

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5 Tips to Get Free Hotel Upgrades
Travel

Disclaimer: Don't be that person who is obnoxious and demands an upgrade. You are not entitled to an upgrade — they're usually given based upon availability.

We've been traveling a lot the past month and tested a few methods to see how to get free hotel upgrades. Here are our learnings about what you can do to increase the chance of getting an upgrade, depending on availability. These tips do not guarantee an upgrade.

1. Have status at the hotel group

If you have status with the hotel group you're staying at, your chances of getting a free upgrade increases. Traditionally, people earn status from hotel stays. In order to earn Gold status at the Ritz-Carlton, you'll need 50 nights or 5 meetings. That's a lot of nights!

Source: http://www.ritzcarlton.com/en/rewards/benefits
SOURCE: HTTP://WWW.RITZCARLTON.COM/EN/REWARDS/BENEFITS

To get around this, certain credit cards like the Ritz-Carlton, Amex SPG, and the Amex Platinum card will give you certain status levels for free.

2. Don't be a jerk

There are a ton of people who approach the front desk staff acting like they're entitled to an upgrade. Being nice increases your chances of getting an upgrade.

Follow the Golden Rule: treat people how you would want to be treated.

3. Have a reason for the upgrade

This one is a bit grey area, but if you have a special occasion to celebrate like an anniversary or honeymoon, it may increase your chances of getting a free upgrade, depending on availability. We don't personally do this, but we have heard success stories from friends.

4. Check-in late

It's counter-intuitive, but for all of our stays where we received a free upgrade, we checked-in on a weekday and relatively late (after 8 pm).

The Ritz-Carlton, Laguna Nigel: Checked-in at 10pm, we were offered 3 different complimentary upgrade options.

The Ritz-Carlton, Los Angeles: Checked-in at 6pm, got a free upgrade to a corner room junior suite.

Hilton Double Tree, NYC: Checked-in at 7pm, booked through Hotels.com because there was a good deal, but we were denied a free upgrade because it wasn't booked directly through Hilton. We showed Gold status through the Hilton app on our phone and we were still denied an upgrade.

They assigned us a room on a lower floor, and when we requested a room on a higher floor, the staff granted us a free upgrade to the Hhonors floor.

5. Book directly with the hotel when possible

Some hotel groups won't honor status if you book a reservation through a third-party website. Whenever possible, book the reservation directly with the hotel and be sure to enter your status.

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7 Things to Do in Las Vegas
Travel

We recently hopped on a private jet to make the most of our JetSmarter membership and ended up in Vegas. Here's our list of what to do in 48 hours in Las Vegas.

1. Lotus of Siam

Lotus of Siam was crowned the "Best Thai Food in America." Order the crispy duck, soft shell crab over drunken noodles, and garlic prawns.

crispy duck in curry
CRISPY DUCK IN CURRY
crispy duck and soft shell crab over drunken noodles
CRISPY DUCK AND SOFT SHELL CRAB OVER DRUNKEN NOODLES
soft shell crab over drunken noodles
SOFT SHELL CRAB OVER DRUNKEN NOODLES
garlic prawns
GARLIC PRAWNS

Be sure to make a reservation at least two weeks in advance. Since this was a last minute trip, we called the Amex Platinum concierge and they were able to secure a reservation with a few days notice.

2. Downtown Las Vegas Container Park

Visit the Downtown Las Vegas Container Park, which is filled with local boutique shops, a playground, restaurants, and a giant fire breathing pray mantis.

fire pray mantis
FIRE PRAY MANTIS
seb and mantis
shops at container park
SHOPS AT CONTAINER PARK

3. Fremont Street

Take a stroll in the old Vegas by walking down Fremont Street. There's a light show, zipline, and tons of restaurants and casinos to see.

entrance to fremont street
ENTRANCE TO FREMONT STREET

4. Seven Magic Mountains

Seven Magic Mountains is a temporary public art installation consisting of seven towers of colorful, stacked boulders standing more than 25 feet high. The exhibit will be available until May 2018. You'll need to rent a car to drive there; it's located 20 minutes outside The Strip.

seven magic mountains
SEVEN MAGIC MOUNTAINS

5. Eat at a Buffet

To me, Vegas is synonymous to buffets. I can't leave Vegas without eating at a buffet at least once. My favorite is the Wicked Spoon located inside the Cosmopolitan hotel.

The buffet consists of tapas style plates with offerings like bone marrow, crab, fresh oysters, oxtail pho, and prime rib.

oysters
OYSTERS
oxtail pho
OXTAIL PHO
bone marrow
BONE MARROW
desserts
DESSERTS

Pro-tip: go 10 minutes before dinner starts to lock-in the brunch/lunch pricing and enjoy the best of both worlds.

6. The Fountains of Bellagio

The Bellagio's fountains run every 30 minutes from 3pm to 8pm and every 15 minutes from 8pm to 12am Monday through Friday.

On Saturday, Sundays, and holidays, the fountains run every 30 minutes from 12pm-8pm and every 15 minutes 8pm-12am.

fountains of bellagio
FOUNTAINS OF BELLAGIO

7. The LINQ Promenade

The LINQ Promenade is filled with novelty shops including Sprinkles Cupcakes, In-N-Out Burger, and Gordan Ramsay Fish n' Chips. The Promenade also leads to the High Roller (Ferris Wheel).

the linq promenade
THE LINQ PROMENADE

YouTube Video

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7 Things to Do in Calgary, Alberta
Travel

On our recent trip to see the Canadian Rockies, we flew into Calgary International Airport (YYC) and rented a car to drive to Banff. We spent 24 hours in Calgary and stayed at the Calgary Marriott Downtown Hotel (watch the video at the end of the post for hotel details).  

7 Things to Do in Calgary

1. Calgary Tower

Calgary Tower is located in the heart of downtown. The tower has a 360° panoramic view of the city, and there's also a revolving restaurant. If you dine at the restaurant, you can gain complimentary access to the observation deck.

Calgary Tower
101 9 Ave SW
Calgary, Alberta T2P 1J9
Canada

calgary tower: daytime
CALGARY TOWER: DAYTIME
calgary tower: night 
CALGARY TOWER: NIGHT

2. Stephen Avenue Walk

Stephen Avenue Walk is a historic pedestrian mall located steps away from Calgary Tower.

Stephen Avenue Walk
8 Ave SW
Calgary, Alberta T2P 1B3
Canada

stephen avenue walk
STEPHEN AVENUE WALK
more shops at stephen avenue walk
MORE SHOPS AT STEPHEN AVENUE WALK

The Galleria Trees sculptures are an iconic part of Stephens Avenue and located between 2nd and 3rd Street SW. There are ten metal trees designed to reduce the wind gusts on the block. The Galleria Trees are also equipped with an audio system and LED lights.

galleria trees

3. Devonian Gardens

The Devonian Gardens is a large indoor park and botanical garden located in the CORE Shopping Centre (entrance is where the Galleria Trees are on Stephen Ave). Take the escalators up to the 4th floor to explore the gardens.

Devonian Gardens
317 7 Ave SW | CORE Shopping Centre
Calgary, Alberta T6G 2E1
Canada

The Gardens were closed for renovations when we visited, so hopefully, they'll re-open soon!

devonian gardens
DEVONIAN GARDENS
devonian gardens
DEVONIAN GARDENS

4. Eat at Charcut Roast House

Alberta is famous for their steak. Charcut Roast House is the brainchild of Chefs John Jackson and Connie Desousa (a Top Chef Canada finalist). The restaurant has a rustic-chic vibe and a farm-to-table ethos.

Charcut Roast House
101-899 Centre Street S
Calgary, AB T2G 1B8
Canada

charcut roasthouse
charcut menu

We ordered one too many items, but it was all delicious. Get the duck fat fried poutine, prime rib of Alberta beef, and the CHARCUT sausage share burger. All the items are farm-to-table and the servers are incredibly knowledgable about the farms each ingredient was sourced from.

steak board with poutine: before
STEAK BOARD WITH POUTINE: BEFORE

Somehow we managed to clear the whole board. It was THAT good.

steak board with poutine: after
STEAK BOARD WITH POUTINE: AFTER

5. Prince's Island Park

Prince's Island Park is an urban park near downtown Calgary. There are plenty of picnic areas, hiking trails, and flower gardens.

Prince's Island Park
200 Barclay Parade SW, Calgary, AB T2P 4R5
Canada

prince island park
PRINCE ISLAND PARK

The Peace Bridge is a pedestrian and bike bridge designed by Spanish architect Santiago Calatrava. It's located on the far west side of Price's Island Park.

peace bridge
peace bridge
PEACE BRIDGE

6. Eat at River Cafe

River Cafe is one of the most popular restaurants in Calgary. It's located in the heart of Prince's Island Park and has a great view of the Bow River. Be sure to make a reservation in advance.

River Cafe
25 Prince's Island Park
Calgary, AB T2P 0R1
Canada

river cafe
RIVER CAFE

7. Visit Chinatown

Take a stroll in Calgary's Chinatown and grab a bite to eat. Chinatown is located along Centre Street in the northeast area of downtown.

calgary chinese cultural center
CALGARY CHINESE CULTURAL CENTER

If you're craving Hong Kong style food, stop by Calgary Court Restaurant. I recommend the lunch specials or a classic bowl of wonton noodles.

calgary court
CALGARY COURT

The lunch special that day was Portuguese baked chicken and pork with spaghetti, milk tea, mushroom soup, and garlic toast, all for CAD $10!

lunch special

YouTube Video

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7 Things to Do in Banff Springs
Travel

1. Bow Falls

Bow Falls is located in the backyard of the Fairmont Banff Springs. If you're in Downtown Banff and want to go for a light hike, Bow Falls is just a short 5-minute walk away.

Bow Falls
Banff National Park
Alberta, Canada

bow falls
BOW FALLS

2. Downtown Banff

Downtown Banff is lined with tons of restaurants, bars, and shops. Take a stroll and enjoy some Canadian cuisine.

2017-09-25 16.41.08.jpg
2017-09-25 16.43.49.jpg

3. Park Distillery

Park Distillery is a distillery, restaurant, and bar located in Banff National Park. They offer a free distillery tour daily at 3:30 pm.

Park is also great lunch spot; try the rotisserie chicken.

Park Distillery Restaurant and Bar
219 Banff Ave
Banff, AB T1L 1A7, Canada

parkdistillery
2017-09-25 15.08.18.jpg

4. Vermilion Lakes

The Vermilion Lakes are a series of lakes located a short 5-minute drive from Downtown Banff. Vermilion Lakes consists of three lakes formed in the Bow River valley.

vermilion lakes

5. BeaverTails

BeaverTails is a chain store, but it's a novelty. Think Nutella covered pastry topped with fruit or candy. Stop by for a quick snack or dessert.

BeaverTails
120 Banff Ave
Banff, AB T1L 1E7, Canada

2017-09-25 16.40.49.jpg
2017-09-25 16.32.32.jpg

6. Banff Upper Hot Springs

After a long day of hiking, take a soak in Banff Upper Hot Springs. The water flow consists of 100% natural mineral water. Banff Upper Hot Springs is commercialized, but it's the closest one in vicinity to Downtown Banff.

Feeling adventurous? You can rent a historic swim suit for $1.90.

Soak Fees:

  • Adult (18-64): $7.30 CAD
  • Youth (3-17): $6.30 CAD
  • Child (Under 3): Free
  • Senior (65+): $6.30 CAD
  • Swimsuit: $1.90 CAD
  • Towel: $1.90 CAD
  • Locker: $1.00 CAD

Banff Upper Hot Springs
1 Mountain Ave
Banff, AB T1L 1K2, Canada

soak fees
SOAK FEES
historic swim suit
HISTORIC SWIM SUIT
banff upper hot springs
BANFF UPPER HOT SPRINGS

7. Cave and Basin National Historic Site

Cave and Basin National Historic site is the birthplace of Canada's national parks. Start your visit with a Discovery Tour, and then explore the historic architecture, bubbling mineral waters, and underground cave.

Cave and Basin National Historic Site
311 Cave Ave
Banff, AB T0L 0C0, Canada

cave
CAVE
cave and basin national historic site
CAVE AND BASIN NATIONAL HISTORIC SITE

YouTube Video

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3 Tips for Visiting Lake Louise
Travel

Lake Louise is one of the most beautiful places to visit in Canada. Here are a few tips to get the most out of your trip.

1. Visit Moraine Lake

Moraine Lake is less than a 10-minute drive from Lake Louise and well worth the detour. Be sure to visit before 9 am to get a parking spot. Once the small parking lot is full, you'll have to park in overflow and hop on a shuttle to see the lake.

Canoes are available for rent; $95/hour.  

moraine lake
seb moraine lake
moraine lake lodge
MORAINE LAKE LODGE

2. Don't pay for parking at the Fairmont Chateau Lake Louise

There is a free government parking lot located at Lake Louise. When you see the Fairmont Hotel, take a left and there will be a free parking lot with plenty of space. Lake Louise is a short 5-10 minute walk away.

Parking at the Fairmont is $33.

2017-09-26 11.19.59.jpg

3. Eat at the Lakeview Lounge, Fairmont Chateau Lake Louise

Enjoy lunch or a drink and take in the views of the stunning Lake Louise. We had the prime rib sandwich with a side of French onion soup.

lakeview lounge
LAKEVIEW LOUNGE
prime rib sandwich
PRIME RIB SANDWICH
coffee with a view
COFFEE WITH A VIEW

YouTube Video

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How to Find Award Availability for InterContinental Bora Bora Resort Thalasso Spa and Le Moana Bora Bora
Travel

Note: Some of the offers/products mentioned below are no longer available.

For our Bora Bora trip in July 2018, half of our stay was at the InterContinental Bora Bora Resort Thalasso Spa. We reserved all of our nights using points and free night certificates. Here's how to book a trip to Bora Bora with the new Chase IHG Products.

[ Oct 2020 Update ] The Chase IHG Rewards Club Premier credit card currently has an increased offer of 140,000 points and the $89 annual fee is waived the first year.

The benefit of booking with points is that you'll avoid paying for taxes and additional charges out of pocket.

Retail price via ihg.com
RETAIL PRICE VIA IHG.COM

Points + Cash

The optimal strategy for booking nights in Bora Bora is to use points + cash if you only have at least 100,000 points from the Chase IHG Premier bonus so you can reserve two nights. Choose the 50,000 points + 125 USD rate.

Ideally, you're in Player 2 mode so you can book a total of four nights if you both have the IHG card.

image via https://www.ihg.com/hotels/us/en/find-hotels/hotel/list?qDest=Bora%20Bora,%20French%20Polynesia&qCiMy=72018&qCiD=19&qCoMy=72018&qCoD=20&qAdlt=1&qChld=0&qRms=1&qRtP=6CBARC.IVANI&qAkamaiCC=US&qSrt=sDD&…
IMAGE VIA HTTPS://WWW.IHG.COM/HOTELS/US/EN/FIND-HOTELS/HOTEL/LIST?QDEST=BORA%20BORA,%20FRENCH%20POLYNESIA&QCIMY=72018&QCID=19&QCOMY=72018&QCOD=20&QADLT=1&QCHLD=0&QRMS=1&QRTP=6CBARC.IVANI&QAKAMAICC=US&QSRT=SDD&QBRS=IC.KI.UL.IN.CP.VN.HI.EX.CV.RS.VA.CW.SB.MA&QAAR=6CBARC.IVANI&SRB_U=1&QRAD=30

Spending:
= 2 x Points + Cash
= 100k IHG + $250

Getting:
= 2 nights x rack rate ($959.97)
= ~$1,920 in value

CPP:
= ($1,920 value - $250 cash) / 100k IHG
= $1,670 / 100k = 1.67 CPP

By booking the IHG Bora Bora properties, you're getting at least 1.67 CPP  in value.

How to Book IHG Bora Bora Properties

The most frequently asked question we receive is.."theory is nice Seb, but how do we actually book the nights?" Finding availability for reward nights or points to use in Bora Bora is the biggest hurdle.

The first step to booking the IHG properties is to bookmark the landing page for the reward nights: https://www.ihg.com/hotels/us/en/find-hotels/hotel/list?qDest=Bora%20Bora,%20French%20Polynesia&qCiMy=72018&qCiD=19&qCoMy=72018&qCoD=20&qAdlt=1&qChld=0&qRms=1&qRtP=6CBARC.IVANI&qAkamaiCC=US&qSrt=sDD&qBrs=ic.ki.ul.in.cp.vn.hi.ex.cv.rs.va.cw.sb.ma&qAAR=6CBARC.IVANI&srb_u=1&qRad=30

  • Change the search dates to your desired ones and bookmark the page accordingly
  • If you want to stay at Le Moana, there's often plenty of availability
  • If you want to stay at Thalasso, you'll need to check back often (multiple times a day) for availability

For me, I checked my desired dates multiple times a day for a whole month to find reward availability.

Dates are usually released 4 months in advance. Don't be afraid to split your time between Le Moana and Thalasso.

If I had to do my trip again, I would spend half my nights in Le Moana and the other half in Thalasso. The benefit of Le Moana is that it's on the main island and you have access to more reasonably priced restaurants and food. The only con is that you are not guaranteed an overwater villa.

For Thalasso, you'll pay a premium for food, but you're guaranteed an overwater villa. If you need to take the IHG shuttle boat to Le Moana after 2:15 PM, you'll have to pay a 2770 XPF (as of July 2018) fee per person, per one-way ticket.

YouTube Video

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How to Book Etihad’s First Class Apartment
Travel

Etihad first class is one of the best flight experiences in the sky. The retail price starts at $6,000 and goes up depending on the route.

If you don’t want to shell out cash, the best way to book Etihad first class is with points. Booking Etihad first class isn’t for everyone, and some of the sweet spot routes are niche. We took a flight from Abu Dhabi to London using American Airlines AAdvantage miles.

1. American Airlines AAdvantage Miles

Etihad Apartments are only available on flights to/from Abu Dhabi (AUH). The points price ranges 50,000 - 115,000 AAdvantage miles. You can book the award flight through AA.com.

The biggest hurdle is finding availability since you’ll need to check the site often.

For AA, these are the prices:

  • Seoul (ICN) to Abu Dhabi (AUH) - 50,000 AAdvantage miles
  • London Heathrow (LHR) to Abu Dhabi (AUH) – 62,500 AAdvantage miles
  • Paris (CDG) to Abu Dhabi (AUH) – 62,500 AAdvantage miles
  • Melbourne (MEL) to Abu Dhabi (AUH) – 100,00 AAdvantage miles
  • Sydney (SYD) to Abu Dhabi (AUH) – 100,000 AAdvantage miles
  • New York City (JFK) to Abu Dhabi (AUH) – 115,000 AAdvantage miles

2. Air Canada Aeroplan

Aeroplan is currently an American Express airline transfer partner. In late 2021, Aeroplan will become one of Chase’s Ultimate Rewards airline transfer partners.

Etihad Airways is an Aeroplan partner airline, so the partner airline rates apply in the redemption chart below.

How to Use Aeroplan Reward Charts

  1. Check the partner airline site (Etihad) to see if the product you want to fly is available for your itinerary. Determine which travel zone you’ll be flying.
  2. Find the distance between destinations.
  3. Pick the fare class you want to fly.
  4. Based on the points, choose the most points efficient booking option — either flights operated by Air Canada OR Partner airlines.

View the Aeroplan flight reward charts here: https://www.aircanada.com/content/dam/aircanada/loyalty-content/documents/flight-rewards-chart-en.pdf

travel zones.png

A few booking examples:

US to Abu Dhabi (AUH)

JFK to AUH is 6,850 miles. Per the redemption chart below, the route falls under 6,001 to 8,000 miles category, and you’ll need to redeem 120,000 miles to book first class with a partner airline (Etihad).

IAH to AUH is 8,177 miles. You’ll need to redeem 130,000 points to book first class with a partner airline.

  • 8,001+ miles is 130,000 points on a partner airline for First.
aeroplan chart 1.png

Europe to AUH

  • AUH to CDG is 3,281 miles
  • AUH to LHR is 3,428 miles
  • 2,001 to 4,000 miles is 65,000 points for First.
Flight Reward Chart atlantic
  • AUH to ICN 4,256 miles
  • 0 to 5,000 miles is 80,000 points for First.
atlantic and pacific.png

YouTube Video

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