Overcrowding has been an issue for American Express Centurion lounges lately, and Amex recently announced some upcoming changes to fix it. h/t One Mile at a Time.
Starting on March 22, 2019, the following changes will be enforced:
Cardmember can only access the lounge 3 hours or less before their plane departure time.
Cardmembers can no longer access the Centurion Lounge upon arrival (as the final destination). People who can prove they’re on a layover may still access the lounge.
Children under two years of age will be admitted for free, and they will not count towards the two complimentary guest count. They must be accompanied by a parent and show proof that they qualify to be a “lap infant.”
The above changes only apply to Amex Platinum cardholders. Benefits for Amex Centurion cardholders will remain the same.
The new changes don’t come as a surprise since American Express has been testing the first two restrictions at the SFO lounge since Fall 2018.
It’s a bummer that cardholders won’t be able to access the lounge upon arrival because it’s nice to take a shower after a long flight. I’ve also used the lounges upon arrival when my flights landed early in the morning, and my hotel check-in was in the afternoon.
I’m not convinced that adding the new restrictions will help alleviate overcrowding since the lounge at SFO was crowded the past couple of times I visited.
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